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orkplace Violence is a situation that takes place in an otherwise normal working environment, created by one or more individuals, against another person or group of persons. It is intended to produce “physical” or “mental” damage. Generally the action is spawned by a need to “control” and/or “get even” with the other person/group.
Workplace Violence needs to be viewed from three different perspectives:
| Deterrence (BEFORE an incident) |
| What to do to “discourage” and “minimize” the likelihood of violent actions? |
| Controlling Access to Work Areas:.........Guards?.......Identification?.......Parking Lots? |
| Background Checks of:.....Employees?....Customers?....Visitors? |
| Crises Management (DURING an incident) |
| “If” or “when” violence happens, what do you do? |
| Actions by First Person Recognizing Issue |
| Notifying Others |
| What to Do Until Help Arrives (Police response may not be instantaneous) |
| Keeping Control of the Workforce - EMERGENCY PLANNING |
| Situation End - Trauma Recovery (AFTER it’s over) |
| What to do after and how to recover from an incident! |
| Who does what? |
| What is company/organization position on recovery assistance? |
| Employee Benefit Plans and “Victim” assistance. |
| Have the Attorney's arrived yet. |
For assistance developing a "Workforce Violence" program contact:
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© 2005 HR Alternatives Inc